All posts (494)

Inside Marriott's 1,000-Hotel Tech Cutover (and What's Different from Hilton's Approach)

the operator

·

17 min read

Inside Marriott's 1,000-Hotel Tech Cutover (and What's Different from Hilton's Approach)

Sysco is Quietly Becoming a Software Company

the pass

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6 min read

Sysco is Quietly Becoming a Software Company

Sweetgreen's Infinite Kitchen, in Public View: A Case Study

the operator

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15 min read

Sweetgreen's Infinite Kitchen, in Public View: A Case Study

NRA Show Preview: COFE+ Robot Café and the Voice-AI Floor Plan No One Got Quite Right

the pass

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6 min read

NRA Show Preview: COFE+ Robot Café and the Voice-AI Floor Plan No One Got Quite Right

NRA Show Preview: COFE+ Robot Café and the Voice-AI Floor Plan No One Got Quite Right

the pass

·

7 min read

NRA Show Preview: COFE+ Robot Café and the Voice-AI Floor Plan No One Got Quite Right

Desk Review: Lightspeed Restaurant, the Quiet Half of the Duopoly

vibe check

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16 min read

Desk Review: Lightspeed Restaurant, the Quiet Half of the Duopoly

Desk Review: What Yelp's AI Stack Actually Does for Restaurants

vibe check

·

17 min read

Desk Review: What Yelp's AI Stack Actually Does for Restaurants

Yelp's local-ad engine is cracking. The AI pivot won't save Q2.

the bottom line

·

12 min read

Yelp's local-ad engine is cracking. The AI pivot won't save Q2.

Yelp's Local-Ad Engine Is Cracking. The AI Pivot Won't Save Q2.

the bottom line

·

13 min read

Yelp's Local-Ad Engine Is Cracking. The AI Pivot Won't Save Q2.

Desk Review: SevenRooms vs Tablecheck, Two Reservations Platforms Built on Opposite Bets

vibe check

·

15 min read

Desk Review: SevenRooms vs Tablecheck, Two Reservations Platforms Built on Opposite Bets

Toast Beat Earnings. The Stock Dropped 10%. The Market Wants ToastIQ to Pay

the pass

·

6 min read

Toast Beat Earnings. The Stock Dropped 10%. The Market Wants ToastIQ to Pay

Airbnb Says Nearly 60% of Its Engineer-Authored Code Is Now AI-Written. F&B Should Care

the pass

·

5 min read

Airbnb Says Nearly 60% of Its Engineer-Authored Code Is Now AI-Written. F&B Should Care

Featured More

The Voice Agent Maturity Curve

mise

·

12 min read

The Four Margins of a Restaurant

mise

·

14 min read

The AI Premium in Hospitality M&A: Broker Story or Real Number?

the bottom line

·

9 min read

What the DoorDash/SevenRooms Deal Actually Buys

the bottom line

·

11 min read

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