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Toast Quietly Renamed Sous Chef. The Pilot Was the Point.
Toast's conversational AI started life in 2024 as Sous Chef — a chat box that nudged operators about pricing and menu mix. It now ships as ToastIQ to 164,000 locations. The rebrand is less interesting than what the pilot taught Toast about what restaurant AI actually has to be.
Juliet Ramos
6 min read
the pass
·7 min read
OpenTable's AI Strategy Is a Booking Holdings Strategy
the pass
·6 min read
Sysco is Quietly Becoming a Software Company
the pass
·6 min read
NRA Show Preview: COFE+ Robot Café and the Voice-AI Floor Plan No One Got Quite Right
the pass
·7 min read
NRA Show Preview: COFE+ Robot Café and the Voice-AI Floor Plan No One Got Quite Right
the pass
·6 min read
Toast Beat Earnings. The Stock Dropped 10%. The Market Wants ToastIQ to Pay
the pass
·5 min read
Airbnb Says Nearly 60% of Its Engineer-Authored Code Is Now AI-Written. F&B Should Care
the pass
·6 min read
Toast Beat Earnings. The Stock Dropped 10%. The Market Wants ToastIQ to Pay
the pass
·5 min read
Airbnb Says Nearly 60% of Its Engineer-Authored Code Is Now AI-Written. F&B Should Care
the pass
·5 min read
DoorDash's SevenRooms bet finally shows up on the earnings deck
the pass
·6 min read
DoorDash's SevenRooms Bet Finally Shows Up on the Earnings Deck
the pass
·5 min read
Marc Lore Says AI Will Let Anyone Open a Restaurant. Wonder Has the Cash to Try
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The Voice Agent Maturity Curve
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The Four Margins of a Restaurant
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The AI Premium in Hospitality M&A: Broker Story or Real Number?
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What the DoorDash/SevenRooms Deal Actually Buys
the bottom line
·11 min read