All our the-operator news

Inside Wingstop's Smart Kitchen: From 200 to 400 in a Quarter

the operator

·

17 min read

Inside Wingstop's Smart Kitchen: From 200 to 400 in a Quarter

CAVA's KDS Doctrine: From 25 to 250 Screens, One Order at a Time

the operator

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17 min read

CAVA's KDS Doctrine: From 25 to 250 Screens, One Order at a Time

Sweetgreen's Infinite Kitchen Calculus After a Soft Q1

the operator

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18 min read

Sweetgreen's Infinite Kitchen Calculus After a Soft Q1

NRA Show 2025 Takeaways: The Operator's Field Guide to What to Deploy Next

the operator

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16 min read

NRA Show 2025 Takeaways: The Operator's Field Guide to What to Deploy Next

The No Tax on Tips Act Just Passed the Senate. Here's the Operator's Checklist.

the operator

·

17 min read

The No Tax on Tips Act Just Passed the Senate. Here's the Operator's Checklist.

How Toast Won Applebee's: The Enterprise Playbook

the operator

·

19 min read

How Toast Won Applebee's: The Enterprise Playbook

Inside DoorDash's Empire Week: What the SevenRooms and Deliveroo Deals Mean for Operators

the operator

·

20 min read

Inside DoorDash's Empire Week: What the SevenRooms and Deliveroo Deals Mean for Operators

Hilton's AI Planner, the Anthropic Bet, and What Q1 2025 Says About the Difference Between 'Deploying AI' and 'Owning the AI Agent'

the operator

·

18 min read

Hilton's AI Planner, the Anthropic Bet, and What Q1 2025 Says About the Difference Between 'Deploying AI' and 'Owning the AI Agent'

The Yelp-vs.-SevenRooms-vs.-OpenTable Race After Yelp Spring Release

the operator

·

16 min read

The Yelp-vs.-SevenRooms-vs.-OpenTable Race After Yelp Spring Release

The Chipotle Q1 Call: Rewards Re-Launch, Olo Catering Pilot, and What Active-Member Scale Does for the AI Roadmap

the operator

·

18 min read

The Chipotle Q1 Call: Rewards Re-Launch, Olo Catering Pilot, and What Active-Member Scale Does for the AI Roadmap

Inside Qu's IoT Smart Kitchen and Presto's Voice AI Phone Product: What RLC Tells Us About the Back-of-House Race

the operator

·

19 min read

Inside Qu's IoT Smart Kitchen and Presto's Voice AI Phone Product: What RLC Tells Us About the Back-of-House Race

Ben Leventhal's $50M Crypto Rails: What Blackbird's Series B Reveals About Resy's Missing Piece

the operator

·

16 min read

Ben Leventhal's $50M Crypto Rails: What Blackbird's Series B Reveals About Resy's Missing Piece

Featured More

The Voice Agent Maturity Curve

mise

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12 min read

The Four Margins of a Restaurant

mise

·

14 min read

The AI Premium in Hospitality M&A: Broker Story or Real Number?

the bottom line

·

9 min read

What the DoorDash/SevenRooms Deal Actually Buys

the bottom line

·

11 min read

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